Duran Automotive shuts down, leaving customers without repairs, refunds

DENVER — A Denver auto store instantly closed its doors, telling customers to appear and get their broken-down autos, but not their refunds.

“It is terrible. It truly is a scandal,” mentioned Clayton Chancey, a buyer at Duran Automotive.

He instructed Speak to Denver7 a close friend messaged him on Fb that the store had been shut down.

“The aftermath of obtaining out what he’d done to everyone’s motor vehicle was a nightmare,” Chancey reported.

A Facebook put up on Duran Automotive’s Facebook page states, “If you have your car in this article you should appear get it right away. He’s remaining shut down.”

Make contact with Denver7 has been exposing difficulties at Duran Automotive for extra than a yr subsequent allegations that Joseph Duran, the shop’s proprietor, had been holding customers’ vehicles for more than a calendar year. Now, consumers are coming ahead saying that exercise continued.

Carmen Porras has the receipt for her BMW repair, paid out in advance in May perhaps 2021. She said her car sat at Duran Automotive for much more than a yr with the repairs hardly ever accomplished. Her license plates are now lacking, and her windshield is now cracked.

“I have acquired not to rely on just any one,” stated Porras.

She claimed she has no way of having much more than $2,500 back again from Duran.

“I are unable to afford to have it fixed now,” Porras continued.

1 previous personnel, who questioned not to have their identification discovered in fear of retaliation, briefly worked at Duran Automotive and mentioned Duran was robbing Peter to pay out Paul.

“He was thieving people’s pieces, like he will acquire parts off, say, my automobile to put in an individual else’s vehicle. I observed him do this,” the former worker stated.

On the shop’s very last working day, the residence owner explained to Duran he owed him income, in accordance to the former worker.

“Evidently, [Duran] threw the keys at the male and reported, “F this.” And that was that,” they said.

Leaving a good deal complete of broken-down autos, the previous employee explained, Duran disappeared. They were being remaining seeking to keep track of down shoppers whose vehicles were in the great deal.

Duran Automotive shuts down, leaving buyers with no repairs, refunds

Duran has not responded to Get hold of Denver7’s requests for remark. Courtroom records show he has a lengthy criminal background, from felony theft to felony sexual assault.

“I have not talked to him. I have not witnessed him. No one appreciates where by he is,” claimed Chancey.

Chancey said he and other buyers want to distribute the phrase in case Duran decides to open store once again someplace else.

“It is just not reasonable,” he said. “The community desires to know what we’re dealing with. You have people like this that are just screwing anyone above. “

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